Tk9777 Privacy Policy — Your Data Is Safe With Us

When you create an account and use our services on tk9777, we collect various types of information. This data falls into three main categories:

Directly Provided Information — Provided directly by you:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address and country.
• A copy of your National ID or passport is required for KYC verification.
• Payment method details — such as bKash or Nagad numbers (full card numbers are never stored).

Automatically Collected Information — From your device:

• IP address and approximate location.
• Browser type, operating system, and device identifier.
• Logs of time spent on the site, pages visited, and links clicked.
• Session data and cookies (see Section 4 for details).

Transaction Information:

• Deposit and withdrawal history.
• Gaming activity records — bet amounts, wins, and losses.
• Bonus usage history.

Tk9777 uses your information only for the purposes listed below — nothing else:

• Account Management: Completing registration, securing login access, and managing account settings.
• Identity Verification (KYC): Meeting legal obligations related to fraud prevention and anti-money laundering.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
• Customer Support: Understanding and resolving your issues, and handling complaints.
• Platform Improvement: Improving your gaming experience and identifying technical issues on the site.
• Promotional Communications: Sending you relevant offers and updates with your consent.
• Responsible Gaming: Detecting unusual gaming patterns to keep you protected.

Tk9777 never uses your data to manipulate or unduly influence you. You can unsubscribe from promotional emails at any time.

Tk9777 does not share your personal information with anyone except in the limited circumstances below:

Our agreements with third-party service providers explicitly prohibit them from using your data for any other purpose. We only work with providers that maintain their own robust privacy policies.

Tk9777 uses cookies and similar technologies while you browse the site. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential Cookies: Essential for maintaining login sessions, saving language preferences, and managing security tokens. These cannot be disabled.
• Analytics Cookies: Used to understand which parts of the site are most frequently accessed. All data is kept anonymized.
• Marketing Cookies: To show you relevant offers based on your interests. You can turn these off at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

Tk9777 retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Transaction Records: 5–7 years in accordance with international financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Log: 1–2 years, after which it is anonymized and converted into analytics data.
• Support Contact: 1 year after the issue is resolved.
• Marketing Preferences: Effective immediately upon unsubscribing.

Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.

You have the following rights regarding your data on tk9777:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request a temporary restriction on how your data is used for specific reasons.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

Tk9777 is an 18+ platform. No one under the age of 18 is permitted to use this platform, and we do not knowingly collect data from minors.

Age verification is carried out at registration. If we discover that a minor's data has been collected inadvertently, we will immediately close that account and delete all associated data.

If you believe a minor has accessed tk9777, please contact our support team immediately.

Tk9777 works with various third-party service providers, each operating under their own privacy policy:

• Game Provider: Pragmatic Play, Evolution Gaming, and other providers receive limited session data solely to operate their games. They have no access to your personal identity.
• Payment Provider: bKash, Nagad, and other payment gateways only receive the information necessary to process your transaction.
• Analytics Services: Anonymized data is used to analyze site performance and usage.
• Cybersecurity Services: Specialist services for fraud detection and account security.

Tk9777 is not responsible for the privacy practices of any external websites linked from our site. We recommend reading the privacy policy of each site you visit.

Tk9777 may update this Privacy Policy when necessary. Here is how we handle changes:

• The date of any changes will be updated on this page.
• For significant changes, advance notice will be sent to your registered email address.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you do not agree to the updated policy, you may request to close your account. We will arrange to return any remaining balance.

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Data Protection Team:

• Email: [email protected]
• Support Chat: Live chat support is available on the platform 24/7.
• Response Time: 24–48 hours for general requests; 72 hours for legal or sensitive matters.

We take every privacy request seriously and do our best to respond quickly and transparently.